Informativa sulle spedizioni

InfinityMarket Shipping Policy

At InfinityMarket, we are committed to providing fast, secure, and reliable shipping services. The following shipping policy outlines our procedures and guidelines for delivering orders to our customers.

1. Order Processing Times
   Order Processing: Orders are processed and shipped within 1-3 business days from the date of payment receipt. Orders placed over the weekend or on holidays will be processed on the next business day.

2. Shipping Options
   Shipping Methods: We offer a variety of shipping options to meet your needs. Available options will be displayed at checkout and may include:

• Standard Shipping
• Express Shipping
• International Shipping

Delivery Times: Delivery times vary depending on the destination and the selected shipping method. Estimated delivery times are as follows:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• International Shipping: 10-15 business days

1. Shipping Costs
   Shipping Cost Calculation: Shipping fees are calculated based on the weight of the package, destination, and selected shipping method. Shipping costs will be displayed during checkout.

Promotions and Special Offers: We may occasionally offer promotions or special offers on shipping. These offers will be clearly indicated on our site and applied at checkout.

1. Shipment Tracking
   Tracking Information: Once your order has been shipped, you will receive a confirmation email with the tracking number and a link to track your shipment. You can also log into your InfinityMarket account to view tracking information.

2. Delivery
   Delivery Address: Please ensure that you provide a correct and complete delivery address. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

Receiving the Package: An adult signature is required upon delivery. If you are not available at the time of delivery, the courier may leave a notice with instructions for package pickup or re-delivery.

1. International Shipping
   Customs Fees and Duties: International orders may be subject to import taxes, customs duties, and other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the total order price or shipping costs.

2. Shipping Issues
   Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact us immediately at [insert email address] or [insert phone number]. We will do our best to resolve the issue as quickly as possible.

Delivery Delays: In case of unexpected delivery delays, we will notify you promptly and provide an update on your order status.

1. Contact Us
   If you have any questions or concerns regarding our shipping policy, please contact us at:

Email: info@infinity-market.it

Thank you for choosing InfinityMarket. We are committed to providing you with excellent service.